Customer Questions and Answers for Rail Guide Assembly (Refrigerator Drawer) by Lg

This rail guide assembly supports and guides a refrigerator drawer so it slides smoothly and stays aligned. Replace a cracked or worn rail to restore easy opening/closing and keep the drawer from jumping off its track.

• Provides the sliding track and side support for one refrigerator drawer/pan
• Restores smooth movement and proper alignment of the drawer
• Can help resolve sticking, binding, tilting, or the drawer popping off the track
• Often needed when the rail is cracked, stop tab breaks, or wear causes rough travel

• Disconnect power and empty the affected drawer before service
• Remove the drawer (and any shelf above) for clear access; note the original side/orientation
• Release locking tabs or remove mounting screws to swap the rail; secure the new assembly in the same positions
• Reinstall the drawer and test for smooth travel before reloading