Jerry May 20, 2021 for Model Number RF28HMEDBWW/AA Ice maker freezes up after two or three days then won’t release ice .Do you think that it’s the water valve releasing to much water?
1 Answer Jerry, There will be an air leak around the icebox that needs sealed with food-grade silicone and allow the inside to thaw. Read More...
Dick December 29, 2020 for Model Number RF25HMEDBWW/AA 14 Ice maker freezes up all the time what can I do to fix this issue any suggestions would be greatly appreciated thanks
1 Answer Dick, If the icemaker is overfilling and freezing up then this would likely be caused by a faulty water valve. Read More...
Kevin March 02, 2020 for Model Number RF28HFEDBSR/AA I need a new fixer fan duct part # DA 61-08180. From your website it sounds like the only way to get this piece is to order an Auger Motor part DA97-12540G. However in the diagram of the Auger Motor it does not appear that the fixer fan duct is attached to the part in the diagram. Will it be in the box? I would hate to buy it if it does not include the white plastic Fan Duct # DA 61-08180. Thanks KEvin
1 Answer Kevin, The fan duct for the ice fan is part of the auger motor assembly. There would be no other components in this area. Read More...