Wilfred C May 30, 2016 for Model Number RFG298HDRS/XAA-0000 The lever broke off the water and ice dispenser. One of the small tips broke off. Is there a way to replace just the lever and not the entire mechanism?
1 Answer Wilfred, Unfortunately the lever is not available as a separate part and you would need to replace the cover assembly which is part number DA97-11332S. Read More...
John O. February 01, 2016 The lever to dispense ice or water on the door broke off. Can I get a new one?
1 Answer Hello John, If the part is not listed as no linger available, you can certainly get a new one. If you could please provide the model number form the units' I.D. tag, we can provide you with the manufacturers' recommended replacement part. Thank you for your patience and understanding in this matter. Read More...
Gerald W December 27, 2015 for Model Number RFG298HDRS/XAA-0000 Having intermittent problems with dispensing water or ice from my Samsung Refrigerator; Model number RFG298HDRS, but do believe that the subject Assembly Cover DISP; AW2-11C; Part Number: AP5587555: Made by: Samsung is where the problem is related to because I can activate the switch several times consecutively for either ice or water and then on the 3rd or 4th attempt it fails to operate without ever opening the door Like the question posted previously by Ken, how do I remove the Assembly Cover DISP;AW2-11,C; Part Number: AP5587555: Made by: Samsung, which includes the screen display. However, unlike his description, there is only one screw on the right side of the ice/water Shute and where he had described the locations of the other two screws on my unit there is only LED lights equally spaced from each side and about 1 inch back from the front bezel. The other one is centered, front to back, and on the right side of the ice chute. Like Ken, I have no problems buying the unit for $118.97 plus shipping but before I do, I need to know how to remove the old one on my refrigerator. Would appreciate any help that can be provided.
1 Answer Gerald, To remove the dispenser assembly, there is one screw on the right side of the chute. It will be slightly back from the led and in between the LED and the chute. Remove this screw and grab the opening of the chute and pull to the right and then out on the display. This should allow the dispenser to release. Read More...
Ken October 21, 2015 for Model Number RFG298HDRS/XAA How do I remove your p/n AP5587555. Left door Ice Chute assembly? It includes a touch screen display. There are 3 screws on the bottom of the assembly. 2 of them are a little smaller and equally spaced from each side and about 1 inch back from the front bezel. The other one is centered, front to back, and on the right side of the ice chute. The 2 smaller ones look like they may be mounting something inside the housing. The other one's function is unknown. I have no problems buying the unit for $118.97 plus shipping but before I do, I need to know how to remove it. I have already talked to Bud and Dave about this problem. The reason for my question is that the display has dimmed so much that it is almost unreadable now. Thank you, Ken
1 Answer Hello Ken. There is one screw on the right side of the funnel. You will remove it and then you can remove the housing from the door. Read More...
Pat September 21, 2015 for Model Number rfg298hdrs The cover plate above water /ice dispenser is needed.