Cindy January 05, 2023 for Model Number RF263AEBP I ordered and installed AP5332069 and AP7022241. They went in easily but now my freezer door will only open half way. Is there a missing step to have the door open all the way after installation?
1 Answer Cindy, it would be recommended that the rails are checked to ensure that they are aligned properly and that there is not an item stuck in the slides. Read More...
Gary May 12, 2019 for Model Number RF18HFENBSR I need the left and right rail slides for my freezer compartment, but when I type my model number in it comes up RF18HFENBSR/AA, and it says these parts are not compatible for my refrigerator/freezer. Do you have the parts I need?
1 Answer Gary, These are the correct part numbers for your unit, DA97-12024A for the left and DA97-12026A for the right. It says not compatible because of the ending letters and numbers but these are the parts you need. Read More...