Dave March 09, 2024 for Model Number rf28r7201sr I need a water inlet valve for my rf28r7201sr. Can you assist with the part number?
1 Answer Dave, the water valve would be a part of the filter housing DA82-02870A for the model number provided. Read More...
Bcool August 08, 2022 for Model Number RS25J500DSR/BY Ice only crushes and will not provide solid ice. I removed solenoid that controls this and tested it with a spare power cord running 120VAC. The solenoid works great. What do I do now?
1 Answer Bcool, Check the ice bucket assembly that the lever the solenoid activates is actually opening to allow the cubes to fall away from the crusher. Read More...
Brian D. July 03, 2022 for Model Number Samsung refrigerator RS27T5200SG Ice maker makes ice but will not dispense . I replaced the motor. Water still comes out. When push switch from cubes to crush it only makes noise.
1 Answer Brian, Check to make sure that the ice bin is not damaged in any way and that the auger rotates. If this is good then make sure that the ice is not clumped in the bin and that the blades are rotating by hand. Read More...
Chuck123 July 21, 2021 for Model Number RF23HCEDT/SR AA Upper ice maker not making ice. Water dispenser works. Replaced water filter and reset with no luck. this was after defrosting. Would the problem be with the solenoid?
1 Answer Chuck, This issue would most likely be caused by a faulty water valve on the unit. Read More...
Rick December 28, 2020 for Model Number RF4287HARS/XAA Samsung fridge makes ice but will not dispense ice. It only dispenses water.
1 Answer Hello Rick, if the ice dispense lever is pressed and the ice chute flapper does not open the switch has likely failed in the dispenser DA97-08519A if the flapper does open but no auger motor operation you would need to check for a problem at the auger motor. Read More...
Ak April 01, 2020 for Model Number RF34H9950S4/AA My ice maker will make ice but not dispense (neither cubes or crushed). I pressed the "test" button per the manual's instructions ... it did not respond so I have test failure there. Would this issue be related to a faulty solenoid or something else?
1 Answer AK, For the dispenser not dispensing ice you will want to check to make sure that the auger motor is getting power to it. If it is then the auger motor is faulty and if not then the display board would be faulty. Read More...
B-Rad July 26, 2019 for Model Number RS261MDB/XAA Replacing the solenoid is the solution for only getting crushed ice and not cubed. My problem is the dispenser does not shut off so is replacing the solenoid also the solution for continuous ice?
1 Answer B-Rad, the solenoid would not cause a continuous dispensing issue. What would be the most likely cause is the dispenser switch being stuck in the pressed position. This can be tested for continuity, and if it has failed, the dispenser assembly DA97-12095A would need to be replaced. If it does not have continuity when not being activated, then the main control DA41-00669A would be the next likely cause. Unfortunately, if the main control is the cause of failure, it has been discontinued by the manufacturer and is no longer available. Read More...
Jerry P. February 22, 2019 for Model Number rf28hmdbsr/aa We have water to the water dispenser but no water going to ice maker.
1 Answer Hello Jerry, The likely cause for this complaint is a bad water inlet valve DA82-02869A if the model number is actually RF28HMEDBSR/AA. Read More...
Edwin July 11, 2017 for Model Number rf23hcedbsr Is there a low pressure solenoid available for my Samsung refrigerator.
N.G. June 13, 2017 for Model Number RF263BEAESR/AA-0000 The part picture shows the solenoid, but none of the plastic arm/hook below item 15 in the diagram. In my case, the solenoid is dead and the plastic part is damaged. Does the part actually include the plastic part as well and just not show it in the picture?
1 Answer Hello N.G., I'm sorry but the manufacturer has only made the plastic parts available as a part of the complete assembly DA97-12540G. Thank you for your patience and understanding in this matter. Read More...