Brooke E. January 03, 2012 for Model Number Model GJD3044RB02 serial XW1402103 I need to know what the alignment dimensions are for the mounting bracket on the underside of the glass top? We cracked our top and ordered a new one and the alignment of the brackets are off by 1/2 inch front to back. It should be 29 3/4 inches but the one we received is 29 1/4 inches. Before I order another one I need to know if this was a fluke or not?
1 Answer Hello Brooke. After contacting the manufacture on the cooktop W10239873, the brackets are 742mm , 29.2" apart. They also said they have never had any reports of the cooktops not installing properly on the unit. You will need to check and make sure you are installing the cooktop properly on the unit. Hope this helps. Read More...