Tom October 22, 2022 for Model Number KSM5PSER Worm Gear has failed. I had a LOT of trouble getting the planetary off. Everything else progressed like in your video but I'm concerned about putting planetary back. I'm certain it will be too tight to slide on like you did. And impossible to line up the hole for the groove pin. Suggestions please.
1 Answer Tom, The planetary is always a little difficult to get out and should slide back up easily. As far as lining up the hole, use a small screwdriver to get the hold to line up or a nail that will fit in the hole to get it to line up. Read More...
Mark Halgas December 30, 2020 for Model Number Artisan What type of grease is used for the gears in the mixer gear box? I am replacing gear - worm W10112253 and plastic debris is in the old grease. v/r Mark
Ron August 22, 2020 for Model Number KSM150PSOB1 The nylon worm gear on my wife's mixer stripped. I replaced the part and the planetary would turn again, but stalled out under any load. (wet flour) I suspected the motor and changed it out (rotor/stator and brushes). Used your parts and video to replace motor and adjust speeds. Mixer works fine under no load, but planetary stops turning when loaded while motor continues to turn with no apparent loss of speed. I held the mixer attachment and confirmed both the attachment gear and the planetary stopped turning with no grinding sounds but a slight ticking sound. Re-inspected the new nylon worm gear expecting to find damage, but it looks good. Checked the size and shape against stripped gear and looks the same. Drive pin on shaft (item 22) correctly engaged with gear hub. Is it possible the replacement worm gear is defective?
1 Answer Yes, it is always possible to get a faulty part. I would be sure to double-check all the gearing in the planetary before I replace the worm gear again. Read More...
Ted July 20, 2019 for Model Number Model Number KSM150PSMC I replaced the KitchenAid Stand Mixer Worm Gear 4162897 W10112253 and the mixer works. but when I use the beater or hook to mix dough, it stop working. (but I still can use wire whip in high and low speed.) ANSWER Ted, This would more likely be an issue with the motor windings possibly being weak causing the motor to not work for the heavier duty workload. Wednesday, February 27, 2019 How to determine the windings is bad? Do I need to replace both Armature and Field-Asm altogether? (which one is more likely the cause of Weak motor? anyway to test it? I am ready to order the parts, please advise.
1 Answer Ted, " To test the stator with an ohmmeter. Set the ohmmeter on the RX1 scale and calibrate the meter. On the upper coil, connect one ohmmeter lead to the red wire, and the other lead to the black wire. If the ohmmeter shows a low resistance reading, the coil is good. Check the other coil the same way. If the ohmmeter deflects to 0 or if there is no deflection the coil is bad and the stator must be replaced. If all checks are OK, then you'll need to dismantle the mixer and check all the bearings and gears to determine which is "galled" and causing the "drag" on the motor and causing it to "stop working" under a "heavy" load. Read More...
Ted February 26, 2019 for Model Number KSM150PSMC I replaced the KitchenAid Stand Mixer Worm Gear 4162897 W10112253 and the mixer works. but when I use the beater or hook to mix dough, it stop working. (but I still can use wire whip in high and low speed.) anything to do the motor brush? the unit is not too old. please advise. model #KSM150PSMC, series#W13401104 Ted
1 Answer Ted, Typically if the unit is running on one cycle then this would indicate the brushes are good but would not hurt to pull them out to check them. This would more likely be an issue with the motor windings possibly being weak causing the motor to not work for the heavier duty workload. Read More...
Ted February 25, 2019 I replaced the KitchenAid Stand Mixer Worm Gear 4162897 W10112253 and the mixer works. but when I use the beater or hook to mix dough, it stop working. (I can use wire whip in high and low speed.) please advise.
1 Answer Ted, This issue sounds likely that the motor may be too weak to use the beater or the dough hook but we would need to have the model number to be able to assist with your question. Read More...
Janice October 31, 2017 for Model Number K5SS Kitchenaid Mixer The planetary didn't turn on the Kitchenaid K5SS mixer, so I checked the worm gear which turned out to be stripped. In the process of checking the worm the motor brush got bent, so I ordered both the brush and the worm. I replaced the parts and put the mixer back together. Once together the mixer wouldn't turn on. The motor brush package got damaged during shipment and the brush became slightly bent. Can this be the issue? Do you have any suggestions?
1 Answer Janice, Yes if the brush is bent it could cause the unit to not work but also make sure that you are putting it in the proper way. It has to go in a certain way. Read More...
Joe February 03, 2015 for Model Number KSM150PSER Hello, my kitchen aid artisan mixer would jam on mid. to high speed. Slow speed ok. I checked plastic gear, looked fine, when putting everything back, now mix does not turn at all. I ordered phase control (triac) board, and plastic gear. Mix is the same, does not turn. Any ideas please. Thank you Joe
1 Answer Joe, You will want to make sure that you adjust the screws on the phase board and to do this you put on medium speed and adjust until it reaches a certain RPMs. If this checks ok then you will need to make sure that you did not knock any wires off the governer. Read More...
Dani February 12, 2014 for Model Number w10112253 Buenas tardes hablo de peru-lima quisiera saber si ustedes venden repuestos para peru si es asi quisiera que me contesten y me digan como es el procedimiento para poder comprarles sus repuestos. Nesecito su pronta respuesta
1 Answer Hola Dani. Necesitaremos su número de modelo para ayudarle con esto. Por favor llame 1-877-477-7278 o enviar su número de modelo con una nueva pregunta en la página de las partes. http://www.appliancepartspros.com/modelnumber_locator.aspx Read More...
Claudia S. April 19, 2011 for Model Number KSM5 We have ordered the worm gear to repair our Kitchen Aid Mixer. I would like to know if you sell the oil that we should use to relubricate it or if you could possibly tell us what we should be using. Thank you, Claudia Southard