Customer Questions and Answers for Control Membrane Kit (Touchpad/Keypad) by Whirlpool

This control membrane kit replaces the touch-sensitive keypad on the electronic control panel, restoring dependable button response so you can enter settings and operate your appliance as intended.

• Detects button presses and sends commands to the electronic control board via a flat ribbon cable
• Helps when keys are unresponsive or intermittent, require excessive pressure, or appear "stuck"
• Addresses random beeping or inability to start/adjust functions caused by keypad failure
• Matches the original fit and connector style for a proper, secure connection

What's included: One control membrane kit. Install notes:

• Disconnect power at the breaker before servicing
• Access the control panel per your model's service information; note ribbon orientation and any locking tab
• Avoid creasing or contaminating the ribbon contacts; seat the cable fully
• Test keypad operation before final reassembly