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Customer Questions and Answers for Knob (Control) by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM21680124
Manufacturer Part Number: W11715914

A replacement control knob that restores safe, reliable selection of settings on the appliance. Fits the original shaft design to provide a secure, easy-turn interface for temperature and function selection. What it does:

  • Replaces cracked, stripped, missing, or loose control knobs so settings can be selected and held securely.
  • Engages the control shaft spline to transmit user input to the selector or valve.
  • Provides a tactile grip and clear pointer for accurate setting selection.
  • Helps resolve symptoms like a knob that won't turn, won't stay set, or spins freely without engaging the control.
What's included: One replacement control knob. Install notes:
  • Disconnect power to the appliance before starting any repair.
  • Align the knob to the control shaft spline and push straight on until fully seated; do not force.
  • If the knob does not seat easily, verify shaft and spline condition before proceeding.

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$23.50
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$25.03
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Questions & Answers

For Whirlpool Knob (Control) (Part Number: OEM21680124)

1 Answer

Hello Fred. Yes, you can replace them. However, you can not replace just the shaft, you must order and replace the switches W11120791 on the units.

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