Customer Questions and Answers for Water Inlet Valve Assembly by Whirlpool

Scott, With the water only filling for 40 seconds on hot or warm then the issue would sound like it is being caused by a faulty ATC temperature switch part number WPW10202616.

Hello Raymond. It sounds like the timer is bad and will need to be replaced on the unit.

Milton, The reading that you get would depend on the setting that you have it set for and if it is an auto range. If it is auto range then it does sound like the resistance would be within range.

Hello S.M., First make sure the faucets are turned all the way on. If so, turn them off and remove the hoses. Check for screens in the water hoses and clean if necessary. Check the inside of the water valve fort stopped up screens. If they are stopped up, you can clean them if you can put them back in but if you cannot, the water valve WPW10144820 will have to be replaced.

Hello Cjsand. If the cold water is not filling, and there is power to the valve, then the valve would fix the issue. If the cold water works, then it cold be the lid switch or a bad timer.

Spitfire, You will want to check the screens on the inlet valve to make sure that they are not clogged. Also check the power to the water valve to ensure that there is power getting to it. If there is no power getting to the valve then the temp switch would most likely be the cause of failure. To access the water valve you will need to remove the control panel. The control panel can be removed by using a putty knife under the front corners of the control and pushing in on a spring clip to release the panel. Under the control panel there will be 2 clips that you would remove. Once removed you can move the cabinet to access the valve.

Hayworth, With the unit continuing to fill with water when the unit is shut off then the water valve would be the issue and would need to be replaced.

Hello Roger. 1. Unplug washer or disconnect power. (also disconnect the fill hoses) 2. Slide a putty knife under the right or left corner of the control panel. Lift the corner of the panel and push back on the knife blade to release the clip. Repeat the procedure for the other clip. 3. Rotate the control panel and position it back out of the way. 4.Lift the locking tab, and disconnect the main harness from the lid switch connector. 5.Remove the 5/16? hex-head screw from the green ground wire on the lid switch. Lift the washer lid so it is straight up. Release the locking tab and pull the lid switch up and out of the cabinet top opening. 6. Use a screwdriver and unclip the left and right cabinet spring clips from the cabinet top. 7. Rotate the cabinet up in the back and slide forward so you can access the top of the tub, and set the cabinet aside." You now have access to the fill valve assembly Use a flat blade screw driver and remove the plastic mounting pin, and disconnect the tabs in the assembly from the slots in the cabinet back, disconnect the wires and reverse the procedure to install the new valve assembly.

Ken, You need to check and make sure the top of the drain pipe is at least 38 inches high from the floor level. And make sure the drain hose is not "forced" down into the pipe or taped and sealed off to the pipe. Right at this point, it sounds like you have a "syphon" effect on the drain, because the pipe is too low, or there is no vent air to the drain because the hose is taped/sealed to the pipe.

Hello Andy. If you turn on the cold water, and the water flows into a bucket, but not out of the valve, you will need to order and replace the valve WPW10144820 on the unit.