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Customer Questions and Answers for Washer by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18999927
Manufacturer Part Number: W11236646

The washer is an OEM replacement part for Whirlpool clothes dryers. This part is located on the drum roller support shaft in your dryer. The exterior of the washer is 1 inch in diameter with a hole in the middle and is made of metal. They are installed alongside the drum support rollers and idler pulleys. They help prevent the rollers and pulleys from bumping up against the brackets they are installed on. If you are replacing the rollers, we suggest you replace the washers at the same time.

Causes can be normal wear to bearing surfaces over extended use cycles. Accidental impacts may also potentially bend or damage shaft components.

Symptoms of a bad roller shaft include:

  • Noisy squeaks or clanks emanating from within
  • Jerky or unbalanced tumbling of dryer loads
  • Roller assemblies binding or sticking

This is a genuine Whirlpool OEM replacement this part is also compatible with Maytag, Jenn-Air and some Kenmore models.

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Questions & Answers

For Whirlpool Washer (Part Number: OEM18999927)

1 Answer

Gil, There are quite a number of parts involved : from front to back(as you dismantle the machine) Check for a small article stuck in the front tumbler bulkhead seal, check the front support drum roller and shaft washers and spacers. Remove and check the belt for damage, cracks,and loose threads. check the idler pulley and shaft for excess wear and tear. Remove the motor and blower as an assembly and check the blower wheel and the inside of the blower plenum for loose articles and lint build up, cracked vanes of the wheel. While you have the drum out, check the rear drum seal for a small article stuck in it, check the rear drum rollers and shafts and washers and spacers. you may also want to remove the drum vanes and check for a coin or article inside the vane, tapping the drum as it rotates. As a last resort, you will want to check the belt pulley on the motor,they are a pressed on friction fit, but could get loose and create a noise as well. Good Luck and Thanks

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