Customer Questions and Answers for Upper Rack Wheel Assembly (Roller And Axle) by Whirlpool

This upper rack wheel and axle assembly lets your dishwasher's top rack glide smoothly and stay level. Replace a cracked or missing wheel to fix hard-to-slide racks, scraping noises, or a rack that slips off the rail.

• Provides rolling support for the upper rack along the rails
• Helps keep the rack aligned to prevent sagging or derailment
• Replaces worn, cracked, or seized wheel assemblies
• Common symptoms: rack hard to slide, wheel wobbles/missing, grinding or scraping sounds, rack coming off track

• Disconnect power to the dishwasher for safety
• Pull out the upper rack and remove the rail end caps if needed
• Release and remove the damaged wheel/axle assembly from the rack
• Snap the new assembly into place, reinstall end caps, and test rack movement