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Freezer not defrosting is the 10th most common symptom for Amana BC20TW. It takes 15-30 minutes to fix on average. The instructions below from DIYers like you make the repair simple and easy. Many parts also have a video showing step-by-step how to fix the "Freezer not defrosting" problem for Amana BC20TW. So, if your BC20TW refrigerator freezer doesn't defrost properly, freezer won't melt away the frost or freezer won't melt ice from the coils, the following info will help you identify the problem.
Parts for Amana BC20TW
Frost buildup on freezer wall or evaporator coils? This defrost thermostat triggers the defrost cycle to prevent ice accumulation. DIY-friendly repair.
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Fridge warm but freezer cold? Frost buildup on coils? Your defrost timer may be failing. This control manages automatic defrost cycles. 15-min DIY fix.