General Electric Refrigerator DSS25MSSHSS Ice maker won't dispense ice

Repair your refrigerator's ice maker with this genuine General Electric Drive Cup. The cup is designed to provide secure housing for the end of the auger. The drive cup ensures proper ice dispensing and efficient functioning of your ice maker. This genuine GE part can be used as a replacement for refrigerators exhibiting common issues. These issues include an ice maker that won't dispense ice or is noisy during operation.

If any of these symptoms are present, it's time to replace the drive cup with this OEM part sourced directly from the manufacturer. This OEM Replacement Part is compatible with both General Electric and Hotpoint appliance brands. This drive cup offers reliable performance and durability, ensuring your ice maker functions smoothly for years to come.

The Ice Dispenser Solenoid is an OEM replacement part for GE refrigerators. It is a crucial component that controls the flow of ice from the ice maker to the dispenser chute.

Symptoms of a bad ice dispenser solenoid include:

• Failure to dispense ice from the dispenser
• Ice getting stuck or jammed in the dispenser chute
• Continuous flow of ice even when the dispenser is not activated

Causes of a bad solenoid can include electrical malfunctions, physical obstructions preventing proper operation, or simply wear and tear over time.

This GE replacement part is also compatible with Hotpoint, RCA, and some Kenmore models.

The Ice Bucket Assembly is an OEM part for GE refrigerators. It is designed to store ice produced by the icemaker, providing an accessible and organized storage solution within the freezer compartment. This assembly, with a dimension of roughly 15 inches wide, 11 inches high, and 23 inches deep, is made to hold ice produced by the ice maker.

You should replace the ice bucket assembly if it becomes cracked, broken, or no longer fits properly in its designated spot. Common causes of a bad ice bucket assembly include physical damage from mishandling, wear and tear from regular use, or exposure to extreme temperatures that cause the plastic to become brittle.

Symptoms of a bad ice bucket assembly include:

• Cracks or visible damage to the bucket
• Ice not dispensing properly
• The bucket not fitting securely in place
• Unusual noises from the ice compartment

This GE replacement part is also compatible with Hotpoint, RCA, and some Kenmore models.

The Ice Door Assembly is an OEM part for GE refrigerators. It is integral to the ice dispenser system, controlling access to the ice chute. This component ensures the efficient delivery of ice cubes or crushed ice when activated and seals off the chute when not in use to maintain the freezer's temperature and prevent frost buildup.

Symptoms of a bad Ice Door Assembly include:

• Frost or ice buildup around the dispenser area
• Ice escaping from the dispenser when not in use
• Failure to dispense ice
• Noise during operation indicating misalignment or malfunction

Causes of a bad Ice Door Assembly can include mechanical wear from frequent use, failure of the spring mechanism or solenoid that operates the door, or damage to the sealing surfaces that leads to air leaks.

This GE replacement part is also compatible with Hotpoint, RCA, and some Kenmore models.

The Electromechanical Icemaker Kit is an OEM replacement part for GE refrigerators. It includes the ice maker assembly components responsible for harvesting, ejecting, and monitoring the ice-making process.

Symptoms of a faulty electromechanical kit include: 

• Ice not being produced or dispensing properly
• The ice maker failing to turn on or stop automatically
• Strange noises emanating from the ice maker

Causes can be worn parts like the ejector assembly or drive motor, as well as electrical malfunctions. Continued use puts wear on components that regulate ice production.

This OEM GE replacement part is also compatible with Hotpoint, RCA, and some Kenmore models. Replace yours today for reliable ice on demand.

The Ice Stripper is an OEM Replacement Part designed for rear-mount icemakers in GE refrigerators. This part measures approximately 7.25 x 2.5 inches. The ice stripper functions during the ejection cycle to remove ice from the icemaker mold. This white and plastic part facilitates the transfer of ice cubes from the ice maker into the ice bucket.

Causes of a bad ice stripper can include regular wear and tear from frequent use, exposure to hard water deposits, and accidental impacts or mishandling. Over time, the stripper can crack, break, or become inefficient at removing ice cubes.

Symptoms of a bad ice stripper include:

• Ice cubes not being properly dispensed into the ice bin
• Ice cubes getting stuck in the mold
• The ice maker not producing ice as efficiently
• Visible damage or wear on the stripper

This GE replacement part is also compatible with Hotpoint, RCA, and some Kenmore models

The Door Recess Spring is an OEM replacement part for GE side-by-side refrigerators. It sits within the icemaker door frame to control movement and allow smooth closing/opening of the access point.

Causes of a bad icemaker door recess spring include wear and tear of thin metal coils repeatedly compressing over many years of filling cycles. Exposure to humidity intrusions from melting ice accumulates oxidation shortening spring elasticity. 

Symptoms of a bad icemaker door recess spring include: 

• Difficulty opening and shutting the icemaker access door securely
• Excessive slamming noise caused by abrupt closing
• Sagging or improper alignment of the door against the frame  
• Struggles retaining positioning of the transparent plastic doorway

This genuine GE replacement spring is compatible with Hotpoint, RCA and Kenmore models.

The Dispenser Door Recess Crank is an OEM part for GE refrigerators. This crank is a crucial component of the refrigerator's ice and water dispenser system, helping to operate the dispenser door by opening and closing it when activated. It ensures that ice or water is dispensed efficiently and prevents unwanted air from entering the freezer compartment.

You should replace the dispenser door recess crank if it becomes faulty or damaged. Causes of a bad crank can include wear and tear from frequent use, accidental damage, or mechanical failure. A malfunctioning crank can lead to issues with the dispenser door's operation.

Symptoms of a bad dispenser door recess crank include:

• The dispenser door not opening or closing properly
• Ice or water not dispensing correctly
• Unusual noises during the dispensing process
• The dispenser door staying open or not sealing properly

This GE replacement part is also compatible with Hotpoint, RCA, and some Kenmore models.

The Solenoid Valve Kit is an OEM part for GE refrigerators. This kit includes the solenoid valve, which is responsible for regulating the flow of refrigerant in the cooling system.

Causes of a bad solenoid valve kit include electrical malfunctions, physical damage, refrigerant leaks, or general wear and tear over time.

Symptoms of a faulty solenoid valve kit:

• Refrigerator not cooling properly or not maintaining consistent temperatures
• Compressor running constantly or cycling too frequently
• Frost buildup or ice accumulation in the freezer compartment

This GE replacement part is also compatible with Hotpoint, RCA, and some Kenmore refrigerator models. 

This helix lock plate secures the ice bucket auger (helix) in the dispenser assembly so ice can move reliably to the chute. Replacing a worn plate restores positive drive and helps reduce jams, slippage, and grinding noises. What it does:

• Locks the helix to the drive so the auger rotates under motor power
• Maintains alignment of the auger/helix stack inside the ice bucket
• Helps prevent slippage that causes weak or no ice dispensing
• Can help address symptoms like no ice dispensing, auger not turning, or loud clicking/grinding from the bucket

• 1 helix lock plate

• Unplug the refrigerator and remove the ice bucket before servicing
• Note the order and orientation of blades, spacers, and hardware during disassembly
• Transfer/install the plate in the same orientation; tighten fasteners snug, not overtight
• Crusher blades and edges are sharp—wear cut-resistant gloves

This helix is the plastic spiral inside the refrigerator's ice bucket that works with the auger to move ice toward the crusher and dispenser. Replacing a worn or broken helix restores smooth ice dispensing and reduces jams.

• Surrounds the auger shaft in the ice bucket to advance cubes toward the crusher/chute
• Engages when the dispenser is activated to feed ice consistently
• Replace if cracked, stripped, or warped
• Symptoms may include little or no ice dispensing, intermittent dispensing, or grinding noises from the bucket

• Unplug the refrigerator and wear cut-resistant gloves; crusher blades are sharp
• Remove and empty the ice bucket; note the order/orientation of blades, spacers, and washers during disassembly
• Transfer components to the new helix in the same sequence; reuse existing hardware
• After reassembly, verify the auger turns smoothly by hand before reinstalling and testing

The water filter is an OEM part for GE refrigerators. This filter removes or reduces various contaminants.

Features and Benefits:

• Easy DIY replacement, typically mounted inside the refrigerator at the back of the compartment.
• Removes or reduces various contaminants in your water and ice, including lead, cysts, asbestos, atrazine, , taste and odor, chlorine, sediment, turbidity, and more
• NSF/ANSI 42 and 53 standards
• 6 Month lifespan filter
• Carbon Block media
• Micron rating: 0.5-1 micron (Class I)

When to replace your filter:

• Bad taste or odor in water and ice
• Cloudy or discolored ice
• Reduced water flow or pressure
• Refrigerator replace filter indicator light is on

Note: If replacing the Culligan metal canister design filter for the first time, a special adapter, part number AP2615702 is needed, which is not included with this part. The compatible bypass cap is part number AP6891551.

This OEM GE part can also be used on Hotpoint, RCA, and Kenmore/Sears appliances. 
 

The Auger Motor is an OEM part for GE refrigerators. This part drives the auger in the freezer's ice dispenser mechanism. This motor is vital for the smooth operation of the ice dispenser, enabling it to deliver ice cubes or crushed ice through the dispenser chute upon demand.  

Over time, the auger motor can wear out or sustain damage due to normal use, leading to a decrease in performance or complete failure.  

Symptoms of a malfunctioning Auger Motor include:

• The ice dispenser failing to dispense ice
• Only crushed ice being dispensed, irrespective of the selection
• Loud or unusual noises emanating from the ice dispenser when in use
• The auger failing to rotate when the ice dispenser lever is engaged

This OEM GE part is also compatible with Hotpoint, RCA, and some Kenmore models.

The Ice Crusher Housing is an OEM part for GE refrigerators. This part provies a protective enclosure that ensures the ice is crushed efficiently and safely before being dispensed.

Causes of a bad ice crusher housing can include wear and tear from regular use, damage from ice jams or foreign objects, and exposure to temperature fluctuations.  

Symptoms of a bad ice crusher housing include:

• Ice not being crushed properly
• Ice jams or blockages in the dispenser
• Leaks or cracks in the housing
• Unusual noises during the ice crushing process

This OEM GE part is also compatible with Hotpoint, RCA, and some Kenmore models.

This ice dispenser auger drive mounts on the dispenser motor shaft and engages the ice bucket auger. Replacing a worn or stripped drive restores the connection so your refrigerator can move ice smoothly to the chute.

• Couples the dispenser motor to the ice-bin auger to rotate and move ice toward the chute
• On models with crushers, also drives the crushing mechanism
• Worn or rounded splines can cause little or no ice dispensing even though the motor runs
• May produce clicking/grinding noises from the door during dispense
• Visible cracking or play at the coupling indicates replacement is needed

• Unplug the refrigerator and shut off water before servicing
• Remove the ice bin to access the dispenser motor shaft in the freezer door
• Note the orientation; remove the old drive and seat the new drive fully on the shaft, transferring any original hardware if present
• Reinstall the ice bin, restore power, and test ice dispense