General Electric Refrigerator MSG27DHTCWH Ice maker won't dispense ice

The Ice Door Assembly is an OEM part for GE refrigerators. It is integral to the ice dispenser system, controlling access to the ice chute. This component ensures the efficient delivery of ice cubes or crushed ice when activated and seals off the chute when not in use to maintain the freezer's temperature and prevent frost buildup.

Symptoms of a bad Ice Door Assembly include:

• Frost or ice buildup around the dispenser area
• Ice escaping from the dispenser when not in use
• Failure to dispense ice
• Noise during operation indicating misalignment or malfunction

Causes of a bad Ice Door Assembly can include mechanical wear from frequent use, failure of the spring mechanism or solenoid that operates the door, or damage to the sealing surfaces that leads to air leaks.

This GE replacement part is also compatible with Hotpoint, RCA, and some Kenmore models.

The Solenoid Valve Kit is an OEM part for GE refrigerators. This kit includes the solenoid valve, which is responsible for regulating the flow of refrigerant in the cooling system.

Causes of a bad solenoid valve kit include electrical malfunctions, physical damage, refrigerant leaks, or general wear and tear over time.

Symptoms of a faulty solenoid valve kit:

• Refrigerator not cooling properly or not maintaining consistent temperatures
• Compressor running constantly or cycling too frequently
• Frost buildup or ice accumulation in the freezer compartment

This GE replacement part is also compatible with Hotpoint, RCA, and some Kenmore refrigerator models. 

The Drive Cup is an OEM part for GE refrigerators. This part engages with other parts to drive the ice out of the molds and into the storage bin.  

Causes of Drive Cup failure can range from physical wear and tear from regular use, which may lead to cracks or deformities in the part, to accumulation of frost or ice that hinders its movement.  

Symptoms of a malfunctioning Drive Cup include:

• The ice maker fails to eject ice properly, leading to clogs or jams within the system.
• Unusual noises during the ice-making cycle, which could indicate that the drive cup is not engaging correctly with other components.
• Decreased efficiency in ice production, as the mechanism struggles to operate smoothly.

This OEM GE part is also compatible with Hotpoint, RCA, and some Kenmore models.

This dispenser crank links the dispenser solenoid and the ice chute door. When you press the dispenser lever, the crank pivots to open and close the ice door so cubes or crushed ice can dispense cleanly without warm air leaking into the freezer.

• Connects the solenoid to the ice chute door to control door movement
• Helps seal the chute when not dispensing to reduce frost and moisture issues
• Common failure signs include ice door not opening/closing, constant frost around chute, or warm/moist air leakage at dispenser
• Can cause ice clumping, frost buildup, or water/ice dispensed irregularly when worn or broken

• Disconnect power before servicing the dispenser area
• Access typically requires removing the dispenser front panel and trim; use care with plastic tabs and wiring
• Note linkage orientation to the solenoid and door flap before removal
• Inspect related parts for wear while open