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Tray won't turn is the most common symptom for Kitchenaid KCMS185JBL2. The instructions below from DIYers like you make the repair simple and easy. Many parts also have a video showing step-by-step how to fix the "Tray won't turn" problem for Kitchenaid KCMS185JBL2. So, if your KCMS185JBL2 microwave tray is not spinning, tray is not turning or turntable doesn't turn, the following info will help you identify the problem.
Parts for KitchenAid KCMS185JBL2
Color: brown. Each prong of this support measures about 4-1/2 inches from the center.
This part is discontinued by the manufacturer and is no longer available for purchase.