Cynthia F Hilo , HI April 16, 2020 Appliance: Samsung Washer WF511ABR/XAA-03 Hose drain burst sending water all over the place Normally, I hire someone to come fix washer or dryer problems as time is limited and if the cost is close or more than the machine, I buy a new one instead. But since we are on shelter-in-place, I figure I could repair it since I have more time on my hands and my brother assured me, it was not hard to do. I took the top panel, door off and then looked online to find a service manual, which allowed me to take the front panel off. My suspected drain hose was the failure mode: the rubber tube connection at the pump connection had deteriorated, which cause all the water to drain onto the floor. I also noted that the door diaphram holders were rusting or I inadvertently broke upon removal. I then looked onto appliancepartspros.com and other sites as well, looking for parts, watched the video on how to replace the door diaphram (should have viewed all that before hand). I proceeded to find all the parts needed and sent an email in inquiring about the door diaphram part as the model cross-check indicated that part was not for my model machine. Email was sent late my time (HST) and in the morning, I had a reply that the part was indeed the correct one. I immediately placed the order, it was shipped within a few hours and due to the weekend, was received on Monday. I went with appliancepartspros as I have used their service before and found it useful in repairing other appliances due to the video instructions (which are AWESOME) and guarantee that the parts would arrive quickly via the additional FedEx charge. I'm somewhat handy but tend to analyze a lot of things, there was a lot of rusting going on due to our spilling of bleach. I took the time to do a deep clean of both the washer and dryer - removing hoses, cleaning lint etc - which was a good thing to do. Lot's of rust cleanup also occurred. It was pretty easy to get all the parts on, though took more time than they show in the how-to videos. But that is OK cause I'm a wannabe handywoman and those guys are pros who do this more regularly than I. I had to have my husband attached the twist ties and place the hose in the clamps as my arms were a bit too short, but other than that, it went back together easily and is working very nicely. So, to all the women out there, yes, you can repair as well! Just don't rush yourself. Read More... 9 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 2+ hours Tools: Adjustable Wrench, Nut Drivers, Pliers, Screwdrivers, Socket Set