A9813965ep Parts

Three days before thanksgiving we discovered we needed a wire rack for our oven. We were in a panic. Especially because the oven had no model number on it. We called and had superb customer service from Appliance Parts Pros. They looked high and low for a model that might fit based on rough measurements. They overnighted the part. And our Thanksgiving meal was saved!! Thank you!! Read more

When I removed the gasket cover and bulb, I realized there was a shredded gasket inside that needed to be replaced. I contacted Jenn-Air, who forwarded me your website and I ordered the gasket. Once it arrived I put it all back together. Easy peasy. Read more

I ordered a broiler pan insert and pan from AppliancePartsPros.com. Very happy with it and Customer Service was outstanding! I highly recommend this company for any of your appliance parts. I know I will definitely be a repeat customer! Read more

Very easy fix. Remove oven door by just opening it slightly and pulling up. (an easy way to clean it too). Then, with a phillips screw driver, remove two screws holding the damaged element in place. Slowly pull the element toward the front a couple inched to expose the wires. Disconnect the wires (no tools needed), remove the old element and replace it with the new. Reverse the past few steps and re-attach the wires and screw. Simple as that. I also chose to replace the Broiler Element as a... Read more

After cleaning up a bazillion pieces of glass (the door glass shattered for no reason). I didn't think I'd find a replacement for a 40 year old oven, but you came through again. 6 screws, a little cleaning and in less than 20 minutes I was back in business. Read more