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Replaced the burner, pan, ceramic block and the control. The control was the problem replacing it. 1.) control did NOT match the "B" type with regard to connection placement on the instruction sheet. 2.) The Instruction sheet was dated 1988! How about a revised sheet with the CORRECT diagram of the back of the control. 3.) H1 connection is actually 2 pins. Which is confusing in the least and can contribute to mis connections of H1 and H2 which causes a short circuit and trips the breaker!... Read more
Had to order 2 different parts; One was perfect fit, other had to modify. Read more
4 - wire, 4-6-8 burner, 2750w, hi-rise, no ring
We looked up the element on the web site but didn't get an exact match. Using the on-line support we got an answer back within a day or so and got the right part on order. It arrived a few days later and within minutes we had the new element installed. Read more
Ordered the parts by phone and they were delivered within 2 days. The young lady who assisted me on the phone could not have been nicer or more helpful. I would definately purchase items again. Read more
Ordered new ones from you Read more
Replaced the glass. Unfortunately I thought if I bought the OEM kit it would have the 2 pieces of glass, the inner frame and the sealer. It did have the inner frame and although the model number ordered was the same, the inner frame was incorrect. I took it apart and used the original. I could have purchased 1 piece of tempered 1/4 thick "rectangle glass for 1/2 the cost. The job is done, took about 20 mins and we "live and learn" on replacement parts. Read more