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We ordered the parts and watched the help videos. It was "almost" exact in telling us what we needed to go. Our cooktop is 16 years old and had a ton of greasy buildup that had slowly gotten down into the knobs and was a sticky mess to undo. However the parts fit perfectly, and after 2 hours of careful "home engineering" we made it happen and everything works aweome now. My dad then decided to dissect the older switches, and proclaimed that we probably could have cleaned the connecters... Read more
Removed glass cooktop. Replace burner. Tested it. Put glass cooktop back on with clear tape and rubber edge tape. Your videos are awesome and greatly simplify the process. Sorry to say the dual burner from you was way over priced. Found it from an ebay seller for almost $100 less (brand new sealed in package). Time to repair was spread over four days. Had to remove glass to determine if the problem was burner or control switch. Then order parts and wait. Then put it back together. Read more