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My husband is the hero in this story. At this time in our lives we weren't looking to purchase another microwave. After 10 years at my company, due to a workforce reduction, my position was eliminated. He quickly realized it could be the fuse. We searched the microwave and the part on line and appliance part pros came up with the parts for our microwave. We needed the fuse and the fuse holder. For under $20 we were able to get the microwave working again. Thank you appliance part pros for... Read more
Replaced stirrer assembly, stirrer cover and button lock. into the stirrer assembly from loose stirrer cover and no button lock Apparently food spatter had gotten Read more
Replaced the door switches and latch body. it works like new again. Read more
Watched youtube video about taking door apart. did so carefully to not snap clips. it came apart fairly easily. cleaned smudged glass. whited-out scorch mark on metal screen. ordered new film. applied film carefully (it's sticky so line it up carefully for a one and done; no peeling and re-try). Read more
Ordered replace part, the entire assembly. removed the back part, which was still attached to the microwave and popped in the entire new assembly. very easy. took less than five mins. only had to replace two screws at the top. Read more
I ordered a replacement Keypad assembly. Sales Staff were extremely helpful and offered plenty of assistance. The fix was alot smoother then I anticipated. Took about 10 minutes to complete job. Read more
Ordered door switches, but didn't solve problem. Sent them back for credit. Ordered thermostat and it solved the problem. Microwave now works fine. The unit is only 7 years old and hope to get another 7 or more out of it. Thanks. Read more
I ordered a new fan and motor unit and replaced the faulty unit.The case of the microwave was easy to unscrew and remove. The most difficult operation was to remove the appliance from the wall bracket as it weighed about 28kg. The cable connection to the motor was a push fit. Read more