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Ordered the new interface display - this must be the easiest refrigerator repair possible. My version popped right off without even a screw (some models have a screw). There are 3 different sizes of connector to disconnect and hook up to the new board - so you really can't mess that up. Read more
Replaced interface display and main control board. I saw videos and asked for some help from the store. Information on your web site helped. Specially about the dimming light on the display assembly is an indication of main board went bad. I used a patty knife to remove the front panel around the interface display as suggested by your rep. EXCELLENT SERVICE AND DELIVERY. Read more
Initially cleaned -wife using smaller hands. Better idea to review why there is no SOP on the matter, and replace the part. While pricing the door discovered nice pricing on drip tray, and while at it the touch pad was cracking, as well as the freezer slide out handles broke (and we thought they were just covers), so bought all we thought we could use. Disassembly was a little concerning due to never disassembled since bought. But all was easy enough. Using a pry-tool putty knife we disengaged... Read more
Removed the lower right back panel and followed a GE Troubleshooting/support video for side-by-side GE models. AppliancePartPros shipped overnight when both Sears and GE didn't. Pricing was better than GE and competitive with other appliance part sites. Read more