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Found the wonderful parts diagrams you most generously share online and a couple of YouTube videos . I determined it should be repairable. In my cast the agitator shaft was frozen (rusted) in place. I was very fortunate to have been able to eventually remove it with the use of a lot of BP penetrating oil and heat. Long and short the replacement parts fit perfectly and the washer is running like new. Special thanks to the online support make my repair possible. Read more
Using your video then calling Tina, who researched a part I had that wasn't in video or parts list. She had me send in a picture and researched then called me back. The part was redesigned. She was very helpful. Read more
I unplugged appliance from power source. I removed escutcheon (two Philips screws). Removed three screws holding control panel to appliance. Removed four wire plugs from control board. Removed six nuts fastening control board to mounting frame. Installed new control board to mounting frame and reversed the disassembly procedure. Reconnected appliance, checked operation, successful repair completed. Read more
I emailed appliancepartspros.com with what my problem was and they informed me what was wrong they gave me a part number to order, tools needed and a brief explanation how replace the seal. they also have online video's for different repairs. I watched the video for lip seal(part # 207843) replacement.I also had to remove the brake assembly in order to replace the seal so I watched that video also. I went online and got the part numbers for items I needed to make my repairs.Just follow the... Read more
This switch was just what was needed to fix the problem. Now the washer works, YEAH! Read more
This washing machine is 19 years old, had water leaking from tub seal. Not the most difficult job I have ever done but installing the tub and bolting to brackets is in a tight space for 2 of them and took about six hours due to checking disassembling and re-assembling on computer. In the end it probably saved me $800.00 that a new machine would have costs figuring a new would cost close to one thousand for a good one. The repair man I use did not want to get involved in the repair but wanted to... Read more
I ordered all the parts necessary to replace the heating element and thermostat on a Sunday night. Appliance Parts Pros shipped on Monday AM and I received them on Wednesday. It took me 45 minutes to disassemble the dryer, replace the parts and have the dryer working again. It should be good for another 35 years which should cover me for my needs. Thanks again to Appliance Parts Pros for having the best service and always the correct parts. I am a huge fan of your company as you never... Read more