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Jes1657sm2ss Parts

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Tray
Genuine Ge part
By: Ge
Part Number: WB39X10032

The Tray is an OEM replacement part for GE microwaves. This glass tray rotates on the turntable so the food in the microwave can cook evenly. 

Causes of a bad tray can include warping, cracks or breaks developing from repeated high heat exposure over time, or damage caused by aggressive cleaning methods.

Symptoms of a bad tray include:

  • Difficulty fitting dishes, plates, or bowls securely on the tray  
  • Tray slipping or sliding during a cook cycle
  • Sharp edges posing a safety risk

This genuine GE OEM tray is also compatible with some Hotpoint, RCA, and Kenmore microwave models as well. 

Do-It-Yourself Stories from Customers like You Broken glass plate in microwave   Kim H. • Roland , AR • October 05, 2016

Well, I managed to order the wrong part on my own. But after a call to customer service, my problem was solved. Very friendly and helpful staff. They emailed me a paid label for my return and got the replacement on its way. You just can't beat that. Very satisfied customer. Highly recommend if you're needing a replacement part. Read more

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$134.95
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$159.24
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$24.29

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Rotating Ring Assembly (Turntable Support Ring)
Genuine Ge part
By: Ge
Part Number: WB06X10862

This rotating ring assembly sits beneath the microwave glass tray and lets it glide smoothly for even heating. Replacing a worn ring restores stable turntable rotation and helps reduce wobbling or scraping noises during cooking.

  • Supports the glass tray and allows it to rotate on low-friction rollers
  • Promotes more even heating by enabling consistent turntable motion
  • Addresses issues such as a cracked/warped ring or seized/missing rollers
  • Typical symptoms include: tray not turning, binding, wobbling, or grinding/clicking sounds
What's included: 1 rotating ring assembly Installation notes:
  • Disconnect power to the microwave before servicing
  • Remove the glass tray, lift out the old ring, and wipe the turntable track
  • Position the new ring on the track; reseat the tray on the center coupler and rollers
  • Test with a microwave-safe cup of water to ensure smooth rotation; never operate empty

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$20.95
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$32.09
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$11.14

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Turntable Coupler (Microwave)
Genuine Ge part
By: Ge
Part Number: WB06X10861

This turntable coupler connects the microwave's motor shaft to the glass tray so it rotates smoothly for even heating. Replace a worn or cracked coupler to restore reliable tray rotation and consistent cooking performance.

  • Couples the turntable motor shaft to the glass tray to drive rotation
  • Helps keep the tray centered and moving smoothly
  • Common symptoms: tray not turning or stopping intermittently
  • May cause uneven heating and clicking or grinding noises from the turntable area
What's included: 1 turntable coupler Install notes:
  • Disconnect power to the microwave before servicing
  • Remove the glass tray and roller ring; lift the old coupler straight up from the motor shaft
  • Align the new coupler with the shaft flat/splines and press down until fully seated; reinstall roller ring and tray

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$19.26
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$22.92
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$3.66

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