Margaret K for Model Number shx43mo5uc/48 I took the upper spray arm off to clean it and put it back on easily as everything seemed to snap right into place. Since then, the upper spray arm seems to be off balance. Dishes on the upper rack do not come clean and every time I open the door after a cycle, the upper arm is in the same position while the lower arm is in a random position. The upper arm seems to catch on the upper rack. Did I forget something when I put it back together?
Answer Hello Margaret, You will want to make sure that the tube that the spray arm is connected to is not loose from wall. Also check to make sure that you pushed spray arm up all the way. If these things check ok then the spray arm 00359976 may be damaged and needing to be replaced. Read More... Answered by AppliancePartsPros.com | Thursday, February 14, 2013