Steve In A2 for Model Number WFMC220UC My tenants have been getting E13 (pump time-out error) intermittently for years, but it seems to be increasing. They could eventually clear the problem and unlock the door by running the drain/spin cycle. I suspected too much detergent was building up, but the problem persisted after they ran 3 cycles with no detergent and 1 cycle with Affresh. Yesterday I disassembled the entire discharge assembly from the sump to the drain hose. There were no clogs. I cleaned everything of soap scum. I tested the pump with 120V ac directly applied to the terminals. The pump ran, but appeared to switch directions (based on the appearance of the vanes occasionally going from a blur to a split-second "frozen image".) In a no-load condition, is the pump supposed to turn in only one direction at constant speed, or is it normal for it to change speed and/or direction of rotation? (Unfortunately, I did not check the resistance across the pump terminals before reassembling it.) Thanks for any help.
Answer Steve, Based on the information provided it does sound like the drain pump is the cause for failure. Read More... Answered by AppliancePartsPros.com | Wednesday, February 5, 2014