Adele Starensier RE ORDER 11/20/2017 oRDER 8262510 As per various emails when i received this part the package was missing the 3 wire red black white something or other. I asked for the part and sent photographs. Phone replies courteous but I NEVER received the missing element from this part. The stove started working spontaneously so I did not persist, but now zI must replace the part and don't know how to get the missing element illustrated on the order as a small diagonal just below the kit What to do? If YOu don't send this missing element how could I purchase it? The kit itself is expensive and I don't want to order another one
Answer Adele, You will need to contact the AppliancePartspros.com Customer Service Team (1-877-477-7278 xtn 3791). If you order a part, and it has been damaged or is missing any of the kit components the complete part (kit) will need to be reordered and the new replacement part shipped to you at no cost. Please contact the Customer Service Team so we can assist you and get your range up and running. Thanks, Read More... Answered by AppliancePartsPros.com | Friday, July 27, 2018