James for Model Number RTW4640YQ1 My Washer filled up and will not drain or spin. I have read all of the other posts I know lid switches go out but is mine out? The light on the panel says lid locked and the lid is locked. Further if I want to open the washer I have to hold the start button down for 3 seconds and the lock will disengage.. If the lock is working is it still the lid switch? If not what should I check next?
Answer James, With the unit not going into drain and spin, you will want to access the tech sheet in the control panel and put the unit into diagnostics and see if there is a error code stored. This issue sounds like it could be a faulty control board but the error code will direct you to the issue. Read More... Answered by AppliancePartsPros.com | Thursday, March 24, 2016