Danielle for Model Number CRER5700AS1 We got all the way to the step where you remove the motor from the blower, but the blower won't turn when we try to loosen the bolt that is 7/8". Because we can't get the 7/8" bolt to loosen we're unable to take the motor off. Any other recommendations on how to loosen that bolt so the blower part will turn? Is it possible that the motor seized or that the motor isn't our problem after all? When I put in a load I heard a weird noise and smelt a burning smell, but the drum wasn't spinning. At first we replaced the starter switch. And now we're trying to replace the motor. But maybe it's something else? Can't tell because the blower won't turn. Please help. Thank you kindly.
Answer Danielle, The first thing that you will want to check is to make sure that the motor is not the issue by making the unit so that it thinks the door is closed and disconnect the belt from the motor and turn the unit to the on position. See if the motor starts with the belt disconnected. If it does then the motor is not the issue and it would be more likely to be a faulty bearing. If the motor won't turn then yes it would be the issue and in order to get the blower wheel loose you will need to make sure that the motor shaft is not able to turn and once locked in place then you would want to try to turn the blower wheel off. Some of these are left threaded so you would need to remove clockwise and reinstall counter clockwise. Read More... Answered by AppliancePartsPros.com | Thursday, January 21, 2016