Jackie B for Model Number GTW485ASJ1WS We are trying to replace the agitator base on our 2016 GE top loader washer. We removed the softener piece and now there is a cap that we are unable to get off. Is this cap glued on? How do we get if off? Does this model machine have a bolt holding on the agitator or will it come out by pulling it out? Thank you
Answer Hello Jackie. At the bottom of the top section of the agitator is a hole, You have to line it up and insert a screwdriver into the hole and twist the top of the agitator off the bottom section of the agitator. The hole for the screwdriver to go into is on the bottom of the top section of agitator. Thank you. Read More... Answered by AppliancePartsPros.com | Monday, March 5, 2018