Paul R for Model Number GTWN4250M0WS I ordered this assembly at the beginning of the year and the top part of the agitator assembly (not the softener cup) came off during a wash. I put it back together but it will spin off once it reaches the spin cycle... Is there something that's supposed to keep the lower and upper agitator pieces together? Again, this is not the softner cup... its the upper part of the agitator
Answer Paul, For this issue it would be necessary to replace the agitator. This issue would most likely be caused by overloading the unit. Read More... Answered by AppliancePartsPros.com | Tuesday, February 6, 2018