Answer Hello Jojo, The agitator on this model snaps onto the agitator coupler. If the agitator will not pop off easily by pulling straight up on it, you can try placing a small rope under it and allow it to come out from under the agitator at even points side to side and yank up on the rope. Read More... Answered by AppliancePartsPros.com | Saturday, April 20, 2013