Answer Harper, The 90 degree pick tool is for if the agitator coupler is stuck in the agitator when the agitator is off the unit. To get the agitator out you would want to get a piece of rope and place under the agitator. Holding both sides you will want to pull the agitator with the ropes hard to get off. Read More... Answered by AppliancePartsPros.com | Thursday, July 10, 2014