Carla for Model Number DBSR463GG1WW Yes I checked and the drum is tight, won't move at all. Don't know what to do or what that means.
Answer Hello Carla. Something is either jammed inside the tub, or something is stuck inside the blower wheel. You will need to look and clear out what ever has the drum stuck. Read More... Answered by AppliancePartsPros.com | Thursday, October 25, 2012