Debbie We have a GE side by side refrigerator model no. HSM25GFTA SA when the defrost cycle goes on in the freezer, it gets so hot that everything starts to melt, can no longer keep any food in the freezer. Do we need to replace the whole mother board to correct this problem. I am hearing that the defrost timer is on the mother board.
Answer Hello Debbie. Yes, based on the information you provided, it sounds like the mother board is bad and will need to be replaced in the unit. Read More... Answered by AppliancePartsPros.com | Wednesday, September 4, 2013