Cesar A. for Model Number gss22sgmdbs Food in freezer is not frozen and cool side is not cold enough. Temperature controls are set at 9 both.
Answer Cesar, You will want to check to see if there is frost on the back wall of the freezer compartment as it sounds like you may have a defrost issue. You can check the defrost limiter to see if it has continuity. If it does not have continuity then you would not need to change it out. You will also want to check the defrost thermistor for resistance. The resistance values should be as follows, 42.5K at 0 degrees, 14.4k at 37 degrees and 5K ohms at 77 degrees. If not within range then it would need to be replaced. If it checks good then also check the defrost heater for continuity. If no continuity then replace and if good with continuity and all other components check ok then you would need a new main control board. You will also want to check to make sure that the compressor is also running and that the condenser fan motor is running. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More... Answered by AppliancePartsPros.com | Monday, September 30, 2013