Dan for Model Number sss25kfmd ww A year ago, my GE refrigerator quit working and I did research as to the potential reasons. One source indicated to look at the back of the main control board to see if there was any discolorations or bad soldier joints. I looked at the back of the existing board and noticed what appeared as a cold-soldier joint, just like the one in the research I found. Based on what I read, it indicated a replacement board was necessary. I ordered a new board from APP. Installed it and the freezer got cold -10 but the refrigerator stayed at 55. I talked to APP tech and they indicated that perhaps the board was defective and they would ship a new one out. While waiting on the replacement board, I soldier the bad spot on the original board, reinserted and the refrigerator worked fine. The new board came and I put it on the shelf as all was working. The same thing happened again two weeks ago--1 year later, so I put in the new replacement board and the same thing -10 on freezer, 55 on refrigerator. The instructions that came with the board indicated a modification was necessary for certain model numbers, but mine was not one of them. I tried re-soldiering the cold joint again and re-inserted the old board and it worked for a couple of days perfectly. My guess is there is some modification with the replacement board that needs to be done since it worked with the old board but the two new boards had identical results. From researching this, I noticed that the new boards have been improved and model numbers have changed over the years. Suggestions? Thank you.
Answer Dan, Your unit has an encoder board in it and you will want to do what the directions that came in the new control board state. If you do not then it will cause the unit to not work properly. Read More... Answered by AppliancePartsPros.com | Tuesday, May 13, 2014