Steven for Model Number GSS20IETAWW Noticed refrigerator compartment was warm. Checked freezer coils and there was ice all over them. Replaced defrost thermister, and upper thermometer in freezer. Noticed that the defrost heater coil was broken. Replaced defrost heater and thought it was fixed. Checked on it again and it was icing up again. I looked closer at the defrost heater and noticed it was broken again. Had a spare and replaced it again. Set the settings to put the unit into defrost mode. Checked and the heater was red hot. About 5 minutes later checked the heater again and noticed once again the heater coil was broken. I guess my question is where do I go from here, and could it be because I bought an after market defrost heater vs the more expensive one from GE?
Answer Steven, It is possible that the after market heater would be an issue and would fail quicker although that is not always true. The best option would be to replace the heater with the GE heater part number WR51X10101. Read More... Answered by AppliancePartsPros.com | Thursday, September 4, 2014