Customer Questions and Answers for Refrigerator Main Control Board by Ge

Hello Kristie, The starting place on this is the wall outlet. You can plug a lamp or other electrical device into the wall outlet to see if it works. If power is there, I would go to the main control and check for 120Vac at the J-11 terminal. If the voltage is not there, there is an issue with the power cord. If it is there, check for 13Vdc on the J4-2 terminal to ground. If there, check for the same voltage on the J4-2 terminal to J4-1 which is neutral. A lack of this output in either case denotes a failed control board WR55X10942C.