Leonardo Our refrigerator GE Profile suddenly stopped working. Not making any ice and not cooling. What shall I do? Do you think motherboard is the problem or compressor?
Answer Hello Leonardo, You should check the fan inside the unit and the fan behind the unit. Also check the compressor. If they are running you should remove the rear wall of the freezer compartment and check the frost pattern. If the coils are frozen top to bottom the defrost heater should be checked. The model number from the units' I.D. tag would allow us to include part numbers and a more specific diagnostic procedure. We also need some of the information we suggested you check so we will know which way to go in the troubleshooting process. Thank you for your patience and understanding in this matter. Read More... Answered by AppliancePartsPros.com | Wednesday, November 11, 2015