Cindy for Model Number GSS23WGTAWW My fridge has defrost issue. Took it apart and melted all the ice. Saw that heater obliviously burned out. Replaced and worked for a few months. Iced up again. Test continuity on heater, ok. Removed ice and plug the fridge back in. This time nothing worked except for lights inside the fridge. (Compressor will not start, no temperature display.) There is a clicking noise (about 3 ticks every 2 second) coming from the temperature control board on the front freezer door. Took the board out. Noise come directly from the black circular part on the board. Put it back. A few hours later everything went on. Worked for a few months and all the issues repeated except the fridge took longer and longer to start back up after manual ice removal. Ohm test for thermostat and thermistor from the main board with the parts covered in iced inside the fridge. Tested normal. 3 days ago did the same thing but this time the fridge appeared to stay off indefinitely. Ordered new temperature display and control board. New board did not start the fridge either and not even made the ticking noise. Put the old one back in and ticking starts again. Call customer service and was told board may be faulty and is sending me another one. Would the problem be the main control board instead?
Answer Hello Cindy. Yes, this sounds like the main board on the unit causing the issue with the unit. Thank you. Read More... Answered by AppliancePartsPros.com | Wednesday, September 27, 2017