Sean for Model Number ZFSB26DRISS Trying to troubleshoot ice dispensing issue and order correct product. All this gradually happened over time. First issue that happened was unit would not switch between crushed and cube ice. Actually got stuck in crushed for some time prior to switching back to cube. Then it stopped dispensing ice cubes. Still dispensed water fine. Troubleshooted and noticed Auger didn't turn when pressed to dispense. So replaced auger motor but new unit doesn't work. Heard flap door close after so didn't think that was problem, but just checked and it doesn't open all the way. When pressed to dispense ice, exterior small light goes dim, and fridge/freezer fan goes slower. Also if I go immediately to dispense water it doesn't until I hear flap close and fan go back to normal. I'm thinking the entire control panel needs to be replaced vs. trying to replace one or both of the solenoids? Thank you for whatever guidance you can provide. I have meter tester, just not sure how to test if absolutely needed.
Answer Sean, based on the information provided, it sounds like there is a short in the circuit either in the dispenser wiring or the dispenser control. It is recommended that the wires are inspected for any bare sections that may allow for a shorted connection. It would also be recommended that the dispenser board WR55X10279 is inspected for any scorch marks indicating a possibility of a short in the control. Read More... Answered by AppliancePartsPros.com | Tuesday, July 7, 2020