John G for Model Number GSH25JSXJSS I believe the controller board in my GE GSH25JSXJSS side-by-side has failed. The refrigerator and freezer compartments do not cool, and the compressor does not come on (evaporator coil does not cool at all), but the fans run. Everything was working fine, then in less than an hour, the freezer was at 60 degrees (doors were closed). I think the defrost heater came on and stayed on. Now nothing works. I had ordered a WR55X10942 replacement controller board, but it appears to not work at all. Can you confirm this is a suitable controller board for this model? If it is, I may be looking at a failed compressor. [Serial number is DS216446.]
Answer John, This would be the correct main control board for this unit. As for what your issue may be, if the fans are running but the compressor is not then it would be more likely the start device has failed. Read More... Answered by AppliancePartsPros.com | Tuesday, August 2, 2022