Customer Questions and Answers for Combined Hmi Asm by Ge

Hello Lino, GE has had issues with the auger motor and the crusher/cube solenoid (AP2071947) freezing up. This can be caused by an air leak from the ice door (AP3672582), an air leak from the fresh food or freezer door, or the temperature being set too cold in the freezer section. If the ice door is not closing properly, the ice door solenoid may be rusted and holding it open. To thaw it out, remove the ice bin and use a hair dryer on the auger motor cover, (back of shelf where the ice bin sets). It takes about 15 minutes to thaw it out like this. From the description of your issue, replacing the ice door solenoid WR62X10055 will most likely prevent the solenoid from freezing again.