Andy for Model Number GSH25JSTASS We are having problem with our water dispenser. The front panel appears to work fine. All the LEDs are good, and switching between the functions worked. Ice dispenses fine. Issue started out with water not dispensing. Some time later, it dispenses a cup full, then stops, and trickles for a while. Sometimes the water won't stop dispensing but after a cup or two, it'd stop. It finally went nuts and started dispensing water non-stop on its own. We tried opening the freezer door which normally would stop the water flow but that didn't work. After about 10 gallons of water, we were able to stop the water from dispensing by removing the water filter. Are you able to let us know what part we would need to fix this issue?
Answer Andy, you will want to test the water valve [WR57X10032] at the yellow and orange wire for 120VAC, if the valve is not receiving the voltage, then the valve is bad and not closing. If the water valve is receiving 120VAC, then you will want to test the dispenser switch [WR23X10783] for continuity. When this switch is not engaged, it should not have continuity. If the switch has continuity when it is not engaged, then it is bad. If the switch tests good, then the most likely issue would be with the main control [WR55X10942P] not opening the relay for the valve and shutting the valve off (if the valve is receiving 120VAC). Read More... Answered by AppliancePartsPros.com | Tuesday, June 18, 2019