John for Model Number GSD2500G00BB My GE dishwasher is not getting the upper rack of dishes washed. Also not always draining either. I checked the drain hose and the wash arms for clogs or leaks. It is about 9 years old, could I have a pump problem ?
Answer Hello John. You will need to check and see if the drain solenoid WD21X10060 is bad in the unit. If so, it will cause the problems you are having. Also, check and make sure the water level is good in the dishwasher. if not, it will cause the dishes not to clean on the top rack. If it is low, replace the water valve WD15X10003. Hope this helps. Read More... Answered by AppliancePartsPros.com | Wednesday, November 16, 2011