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Customer Questions and Answers for Washer Control Board Assembly by Ge

4.89 (64)
By: Ge
Part Number: OEM11985489
Manufacturer Part Number: WH12X10355

This part is intended to replace the control board assembly on GE and other various brands of washers. The control board and washer assembly consist of the circuit board that controls the main functions and the dials that toggle those functions. The washer's control board acts as the central mainframe to the appliance. All main functions originate from the control board and allow the user to toggle between all the main settings. If a washer begins to lose some or all of the main functions, it's typically a sign of a control board issue. When the control board fails completely, the washer will cease all operations, and the board will need to be replaced. Beginning at the central control area, remove the faceplate or label area of the controls. It may be necessary to remove the trim before this is possible. Using a screwdriver, remove any anchor screws from the perimeter area of the control assembly. The circuit board will be directly on the rear face of the control assembly and is connected to a wiring harness. Remove the wiring harness and connect the new component. Place the assembly back into its intended housing but do not anchor it with screws until it's been tested to work properly.This part is compatible with GE and Kenmore appliances. It is a genuine OEM part sourced directly from General Electric.

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Questions & Answers

For Ge Washer Control Board Assembly (Part Number: OEM11985489)

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Neil for Model Number WBVH6240FWW

Hi, Recently, my GE front loader showed some issues where it kept kicking out of a wash cycle and the Service Test Mode revealed E22 errors. I ran T07 and T08 and it never did finish T08 after 30 minutes. I checked the screens and cleared a bit of debris on the Hot valve, it ohm-med correctly, but the issue still kept re-occurring whenever hot water was needed (not cold) so I just replaced the valve assembly. All was well for a few cycles until another couple of kick-outs and I saw E22 and E31 codes. I had recently cleared the pump screen, but did it again anyways (I found a quarter, so it was at least feasible that this could be the issue). After very few (maybe even the next one) the washer kicked out, but this time, refused to power back on, or even enter Service Test Mode. As the service manual says this can happen if there is a bad water level switch, I checked continuity for switch states on the Foam, Main, and Overflow switches and found it reading correct as the tub was full (Open, Closed, Open). Further, I drained the tub and was very surprised to see the switch states had changed to Closed, Open, Open, or correctly indicating the tub was empty. For the heck of it, I pulled the pump, which ohmmed correctly and seemed to spin fine, with no obvious debris or damage. My hunch is telling me its a bad control board, but i can't prove it and before I drop $300 on a new one and its not the problem, I would like a second opinion or other things to try as I am now beyond the Service Manual. Any thoughts would be appreciated!

Answer

Neil, With everything checking out good with tests then the issue does certainly sound like the control board is the reason for the unit not operating.

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Answered by AppliancePartsPros.com   |   Tuesday, June 10, 2014

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