Sam July 07, 2022 for Model Number Wbvh6240fww He washer 15 years old. No error message but machine stops on rinse and spin cycle. I just replaced the main circuit board but the problem still exists. Works fine on drain and spin. Not sure where to go from here. Thanks for any advice.
1 Answer Hello Sam, check the cold water supply and valve, the rinses are cold water only and if it cannot fill in rinse it will not go any further. Read More...
Les Pin August 04, 2019 for Model Number wpdh8800jomg Turn the washer on, door locks and in 10 sec. or so the door unlocks.
1 Answer Les Pin, the washer will perform a system check immediately once the start button is pressed. When this happens, the door will lock, then unlock as part of the systems check before it starts to fill fully. The door should lock back into position after a minute, indicating that the washer has finalized the systems check. Read More...
John Granson June 16, 2019 for Model Number WHDVH626FWW It is very difficult to get the start/pause button to work. One has to push the button many times or hold it down for multiple times before it starts the washer. Is the power button or the main board faulty? Please advise thank you
1 Answer John, you may have a cracked or broken WH01X10240 Start/Pause Button. You will need to remove the top panel, then remove the control panel. Check and make sure the control board and control panel tabs arent cracked or broken, and the mounting screws aren't loose. Separate the control board from the control panel/console and check the spring tabs on the button(s) for cracks and breakage. Read More...
Robert February 04, 2019 On GE Adora, model WHDVH626FWW, control board WH12X10355, the six buttons on the right are non-responsive. They worked on the old board. Three vertical buttons, three horizontal buttons.
1 Answer Hello Robert, If there are not bad connections the new board had a problem. You should call us at 1-877-477-7278 with your model and serial number and your order number so we can set up reshipment of the part under the part warranty. Read More...
Robert February 02, 2019 Have a new control board but the buttons on the right side are non responsive. They worked on the one I replaced
1 Answer Robert, We will need to have the model number of your unit to be able to assist with your question. Please supply the model number and resubmit your question. Read More...
Dave April 20, 2018 for Model Number GE WCVH6260 I just replaced the control board for my GE WCVH6260 front load washer. When I turned on power the display is dark and all the buydo is beep twice. I cannot get it into t01 mode.
1 Answer Dave, You will want to check to make sure that all connections are made properly. If this checks ok then this issue would most likely be that the board is faulty. Read More...
Ted October 20, 2017 for Model Number WBVH6240FWW I installed the new WH12X10355. When through t01 to #3 for the WBVH6240 washer, the WHITES and RINSE & SPIN cycles do not light up when I try to set a cycle. All other cycles do.
1 Answer Hello Ted, You will need to enter the Service Mode and pull the fault codes. The t02 should be chosen to pull the fault codes. This will point to the circuit causing the issue, giving you a starting place. This is fully explained on the units' tech sheet. Read More...
Ted October 19, 2017 for Model Number WBVH6240FWW Purchased a Control Board WH12X10355 for my front load. P4 (cover) wire connector was missing on the new board. Is it needed
Tom Johnson July 31, 2017 for Model Number WTW6200VWG Washer will start to wash, then shows the lid latch is not engaged you can hear the lid latch and red light will come on the go off.
1 Answer Hello Tom. You will need to check all the wiring on the unit. If good, then you will need to replace the door lock assembly. Read More...
Bob D July 06, 2017 for Model Number WHDVH626F0WW All the button on the front of the washer are slow to active. Hard to program wash cycle. Sometimes it will stop. During the wash cycle?
1 Answer Bob, The most likely cause for this issue will be that the control board is faulty and would need part number WH12X10355. Read More...