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Customer Questions and Answers for Control Knob Assembly by Ge

4.89 (64)
By: Ge
Part Number: OEM11984904
Manufacturer Part Number: WH01X10310

The Control Knob Assembly is an OEM part for GE washing machines. This assembly includes the knob that users turn to select the washing machine's cycles and settings. It's a critical interface between the user and the appliance, allowing for easy operation and selection of the desired wash programs. 

Over time, the control knob assembly can wear out or become damaged through regular use. This can lead to issues with selecting cycles or even prevent the machine from starting a cycle altogether.

Symptoms of a bad Control Knob Assembly include:

  • The knob feels loose or does not engage with the settings
  • Difficulty in selecting wash cycles
  • The washing machine fails to start when the knob is turned
  • Visible cracks or damage to the knob or its housing

This OEM GE part can also be used on Hotpoint, RCA, and Kenmore/Sears appliances. 

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Questions & Answers

For Ge Control Knob Assembly (Part Number: OEM11984904)

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Answer

Danny, You should only need the timer knob clip WH1X2117 to repair your washer. The clip can become "weak" and not retain the knob on the timer shaft properly." To remove the control timer: Disconnect power. Using a fl at blade screwdriver, remove the spring clip that attaches the timer knob to the timer shaft. Pull the knob and dial straight out from the timer". While you have the knob and dial off, it's a good idea to lightly lube ("vaseline" works well)the metal timer shaft at both ends,next to the plastic timer body and manipulate the shaft in and out several times to work the lubricant into the stops in the timer mechanism, then install the dial and knob using the new clip.

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Answered by AppliancePartsPros.com   |   Wednesday, November 13, 2013

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