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Customer Questions and Answers for Control Knob Assembly by Ge

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Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM11984904
Manufacturer Part Number: WH01X10310

The Control Knob Assembly is an OEM part for GE washing machines. This assembly includes the knob that users turn to select the washing machine's cycles and settings. It's a critical interface between the user and the appliance, allowing for easy operation and selection of the desired wash programs. 

Over time, the control knob assembly can wear out or become damaged through regular use. This can lead to issues with selecting cycles or even prevent the machine from starting a cycle altogether.

Symptoms of a bad Control Knob Assembly include:

  • The knob feels loose or does not engage with the settings
  • Difficulty in selecting wash cycles
  • The washing machine fails to start when the knob is turned
  • Visible cracks or damage to the knob or its housing

This OEM GE part can also be used on Hotpoint, RCA, and Kenmore/Sears appliances. 

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Questions & Answers

For Ge Control Knob Assembly (Part Number: OEM11984904)

1 Answer

Oregon, the clip should fit with each wing going through the small slots on the timer knob.

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1 Answer

Harvey, if the knob is real hard to turn or you have to turn the shaft with a pair of pliers, you will need to replace the control. part number for the timer is [EBR67466109]

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1 Answer

Hello David, it seems that the compression ring is part of the dial assembly and the timer knob comes with a new clip. Thanks!

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1 Answer

Hello Ky F., If your model number is actually WJSR1070A1WW, you will need to replace the timer. I'm sorry but this part WH12X10149 has been discontinued by the manufacturer and no satisfactory substitutions have been provided. Thank you for your patience and understanding in this matter.

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